1 DEFINITION

1.1 In these Terms of Service (“Terms”) unless specified the following words shall have the following
meanings:
1.2 “Brochure” means our brochure of Courses published by us from time to time;
1.3 “Course” means a Rasul Education Online course as identified in our Brochure or website and
identified below, which may consist of course books, associated learning guides, tuition, support
services, access to on-line materials associated with the course ordered;
1.4 “Materials” means other items associated with the course as identified under “course”, either
dispatched at the commencement of the course or at a later stage;
1.5 “Rasul Education Online ” means us and the company who provide the Course(s) as identified in
our Brochure or Site; Rasul Education Online. Email: info@rasuleducationonline.com “Intellectual
Property Rights” means patents, designs, trademarks, service marks, trade names, logos, get-up,
domain names, copyright (including rights in computer software), database rights, rights in
performances, moral rights, confidential information and know-how, whether registered or not
including applications for registration and all similar forms of protection anywhere in the world;
1.6 “On-line Access” means access to our on-line learning community and on-line learning material
(URLhttps://asuleducationonline.com);
1.7 “Order” means the order for the Course submitted by placing an order by submitting a completed
online on our Site;
1.8 “Price” means the price of the Course, including carriage, Packaging and VAT as specified in our
Brochure or Site and confirmed either by us or in writing, and which relates to each Course;
1.9 “Tutor Support & Period” means the support and tuition relating to a Course and is provided by
tutors appointed by Rasul Education Online . The period is for up to two (2) years from the date we
accept your Order. This period is course specific.
1.10 “Site” means our website with the URL Rasuleducationonline.com;
1.11 “Software” means the course software where applicable;
1.12 “you” shall mean you the customer. “your” shall have the corresponding meaning; and “we”
means Rasul Education Online.com . “our” shall have the corresponding meaning.

2 GENERAL

2.1 These Terms (together with the documents referred to in it) set out the terms and conditions on
which we agree to supply you with any Course(s) ordered by you by email or online. You should
understand that by ordering any of our Course(s) you agree to be bound by these Terms. You should
retain a copy of these Terms for future reference.
2.2 By placing an Order you warrant that you are legally capable of entering into binding contracts
and you are at least 18 years old.
2.3 You agree to be entirely responsible for any activities made using your account details and
password. In this respect you shall ensure that any password you choose to gain On-line Access
remains confidential at all times. In the event that you either lose your password or account details
or become aware that a third-party may have access to or is using your password or account details
you shall notify us immediately.
2.4 You should ensure that any information you provide to us (including without limitation your
name, address and bank details) is complete, accurate and current and that you notify us
immediately of any changes in the details with which you registered to gain On-line Access or
purchase Course(s).
2.5 We reserve the right to:
(a) suspend or terminate access to On-line Access and/or cease to provide the Services where you
are in breach of these Terms; (b) delete, vary or change any content in our Brochure or Site at any
time; and(c) terminate or cancel Orders (although we will not charge you for any Orders which we
cancel for reasons which are not due to your default).
2.6 If enrolling a minor (aged under 16 at the point of enrolment) on a course we recommend that
the minor be supervised during online activities.
2.8 Rasul Education Online digests all communications conducted within our learning platform, it is
recommended that parents or guardians use their email address and not that of the minor student.
This will ensure that parents/guardians receive a full digest of all communications associated with
the minor student. We strongly recommend that all students (and/or parents or guardians of minor
students) read this information prior to commencing their course of study.

3 PAYMENTS

3.1 These Terms shall govern the sale of our Course(s) to you as well as the provision of the Services
and any further Materials.
3.2 The Price for the Course is payable by you prior to its delivery, and shall be payable by you in full
by credit/debit card or by PayPal payment services. Prices are liable to change at any time, but
changes will not affect Orders already accepted in accordance with clause 4.2.
3.3 Under no circumstances shall we be deemed to have received payment until payment has
actually been received by us in full.

4 ORDER AND DELIVERY OF THE COURSE

4.1 An Order shall be deemed to be an offer by you to purchase the Course on these Terms, which
we shall be free to accept or decline at our absolute discretion.
4.2 No Order relating to a Course shall be deemed to be accepted by us unless and until we have
confirmed acceptance of your Order.
4.3 The contract between us will relate only to those Courses whose dispatch we have confirmed in
accordance with clause 4.2.
4.4 We reserve the right at our sole discretion to refuse enrolment on any of the courses we offer.

5 SERVICES

5.1 By accepting these Terms, you also agree to the provision by us of the Services set out in this
Clause 5.
5.2 We may sub-contract our obligations under these Terms (including without limitation the
provision of the Tutor Support) to any other party. The sub-contracting by us of any of our obligations
under these Terms shall not in any way relieve us of our liabilities and obligations to you.
5.3 The Services include Tutor Support, assignment marking and examination administration and are
for the Support Period. If requested, we may, at our sole discretion, extend the Support Period for an
agreed fee.
5.4 Tutor Support is optional. Should you not wish to take advantage of the Tutor Support, please
write to Rasul Education Online by Email as per Clause 1 above. No refund will be given.
5.5 Option to change tutor is not available under any circumstances. These are the same terms that
apply in College, Universities etc.
5.6 If you opt to sit an external examination as indicated as envisaged in the Course, we will use
reasonable endeavours to provide you with such information we have in our possession to assist you
in making such examination arrangements.

6 INTELLECTUAL PROPERTY RIGHTS

6.1 All copyright and other intellectual property rights relating to the Courses and any Course
Materials are either owned by or licensed to us. Copying, adapting, reproducing, selling, distributing,
modifying or any other use of all or any part of it without permission is strictly prohibited.
6.2 Save as expressly stated in these Terms, you agree that you will not rent, lease, sub-license, loan,
copy, modify, adapt, translate, reverse engineer, decompile, disassemble or create derivative works
based on the whole or any part of the Course(s) or use (other than as permitted under these Terms)
reproduce or deal in the Course(s) or any part thereof in any way.
6.3 By agreeing to these Terms we grant you a limited, non-exclusive, non-transferable and revocable
licence to use the Course only for your own personal use and for completing the Course. Breach of
these terms will result in termination of your on-line account.
6.4 Where Software is provided as part of the Course or On-Line Access is granted by us you agree
that:
In respect of the Software:
(a) the licence granted shall remain personal to you and you shall not be permitted to load the
software on to a network server for the purposes of distribution to one or more other computer(s)
on that network or to effect such distribution;
(b) upon termination of the agreement set out in these Terms for any reason you shall erase the
Software from your computer or any other media storage device;
(c) although title in the physical media on which the Software is provided shall be yours, ownership
and all Intellectual Property Rights in the Software (and any copies thereof) shall remain vested in us
or our licensors.
In respect of the On-line Access:
(a) the licence granted to you to access the content on the Site shall be personal to you and you
should take all reasonable precautions to ensure that your log-in details are kept secure and not
provided to any other party. You shall comply at all times with the rules of the On-line Learning
Environment as applicable from time to time;
(b) upon termination or in circumstances where payment has not been received by us in respect of
the Course in full we may suspend or terminate your On-Line Access.
6.5 We do not warrant that the Software or On-Line Access will be uninterrupted or error-free or that
defects in the Software will be corrected.

7 TERMINATION

7.1 We may terminate the agreement set out in these Terms if:
(a) you are in material breach (including non-payment) of any provision of these Terms which is not
remediable or, if remediable, is not remedied with a period of thirty (30) days after we have given
notice to you requiring such breach to be remedied. In such circumstances we will be permitted
(without liability) to suspend the provision of the Services to you and your On-Line Access until such
a breach has been remedied;
(b) you carry out any unauthorised act with regard to the Course which infringes our Intellectual
Property Rights.
(c) you are in breach of On-line terms of use under Clause 13 below.

7.2 You will be entitled to terminate the agreement set out under these Terms under Clause 11
below.

7.3 If either party terminates the agreement set out in these Terms, you must:
(a) return the Materials and Software to us;
(b) destroy all copies of the Software including any Software stored on the hard disk of any computer
under your control; and
(c) cease using the Services and On-line Access immediately.

8 LIMITATION OF LIABILITY

8.1 Our liability to you for any direct losses arising out of our negligence breach of contract or any
other cause of action arising out of or in connection with these Terms shall be limited to the Course
and/or Exam Price.

8.2 Other than in respect of liability referred to in Clause 8.1, we shall not be liable for any indirect or
consequential loss or damage whatsoever of for any loss of profits, loss of data, loss of revenue, loss
of opportunity or your liabilities to third parties which you or any third-party may suffer however
arising and whether caused by tort (including negligence), breach of contract or otherwise.

8.3 The information in our Brochure or Site may be updated from time to time and may be out of
date when read or viewed by you. No responsibility for keeping such information in these pages up
to date is taken by us or liability for not doing so.

8.4 We cannot guarantee that our Site or the Software is free from computer viruses or any other
malicious or impairing computer program. You should therefore ensure that you employ all
reasonable precautions when accessing our Site or downloading the Software. Technical inaccuracies
and typographical errors may appear on the pages of our Site from time to time.

8.5 We shall have no liability (including liability for negligence) for the acts or omissions of
telecommunications service providers or for failures of, or faults in their networks and equipment.

8.6 We reserve the right to change prices, information and specifications relating to the Courses on
this Site from time to time subject always to our commitments set out in Clause 3 above.

9 OTHER TERMS

9.1 These Terms and any documents expressly referred to in them represent the entire agreement
between us and supersede any prior agreement, understanding or arrangement between us,
whether oral or in writing

.
9.2 If we fail, at any time, to insist upon strict performance of any of your obligations under these
Terms, or if we fail to exercise any of the rights or remedies to which we are entitled under the
Terms, this shall not constitute a waiver of such rights or remedies and shall not relieve you from
compliance with such obligations. A waiver by us of any default shall not constitute a waiver of any
subsequent default.

9.3 If any of these Terms are determined by any competent authority to be invalid, unlawful or
unenforceable to any extent, such term, condition or provision will to that extent be severed from
the remaining terms, conditions and provisions which will continue to be valid to the fullest extent
permitted by law.

9.4 Any notices required to be served on us shall be via email.. We may give notice to you at either
the e-mail you provide to us when placing an Order, or we may post the notice on
our Site (where of general application). Notice will be deemed received and properly served
immediately when posted on our Site, twenty-four (24) hours after an e-mail is sent, 
and, in the case of an e-mail, that such e-mail was sent to the specified e-mail address of the
addressee.

9.5 The agreement set out in these Terms is binding on you and us and on our respective successors
and assigns. You may not transfer, assign, charge or otherwise dispose of the agreement set out in
these Terms, or any of your rights or obligations arising under it. We may transfer, assign, charge,
sub-contract or otherwise dispose of the agreement set out under these Terms, or any of our rights
or obligations arising under it, at any time during the term of the agreement set out under these
Terms.

9.6 This agreement, and any dispute or claim arising out of or in connection with it or its subject
matter or formation (including non-contractual disputes or claims), shall be governed by, and
construed in accordance with UK law. 9.7 The parties irrevocably agree that the UK Courts shall have
exclusive jurisdiction to settle any dispute or claim that arises out of, or in connection with, this
agreement or its subject matter or formation (including non-contractual disputes or claims).

10 CANCELLATION

10.1) If a student wishes to cancel within the 14 days of enrolment, he / she is entitled to a refund minus

enrolment fee provided that the refund request is submitted in writing to admin@rasuleducationonline.com

within this refund period. Rasul Education Online operates by selling to consumers within distance

selling regulations and advises the students to seek further advise from trading standards or their local

citizen’s advise bureau.

10.2) In cases where cancellations are requested within the 14 day

period, the refund is processed within 30 days from termination

and will be credited by card. Whereas all the courses commence

on the day that the fully completed enrolment form is submitted.

10.3) If you cancel a course on the 14th day or after, then you are

liable to pay all Course Fees.

10.4) In case of non-attendance to your individual enrolment

meeting, there will be a £25 fee to rebook, unless there is a

reschedule request made in writing to

admin@rasuleducationonline.com at least 48 hours in advance.

10.5) Your chosen course must be completed within the time frame

selected on application unless specified otherwise. This same

time frame applies in cases when students purchased a package

consisting of multiple courses. If a student fails to complete the

course within the given time frame and requests an extensions,

he / she will be subject to a charge of £40 for re-registration and

further fees for the course.

10.6) Your course cannot be transferred between students.

11 COMPLAINTS PROCEDURE

11.1 Our standard complaints channel for all complaints is through our student support
representatives via email. If you have a complaint please direct this to our Student Service team via

email: admin@rasuleducationonline.com

12 ONLINE ACCESS

12.1 As part of your course you may need to log on to our Site to access Materials and complete your
Course. Whilst doing so you agree to abide by the rules of the On-line Learning Environment set out
on the Site from time to time. We reserve the right to cease or suspend access to the On-line
Learning Environment in the event that you breach any of these Terms or the rules of the On-line
Learning Environment.

13 WRITTEN COMMUNICATIONS

13.1 Applicable laws require that some of the information or communications Rasul Education Online
send should be in writing. You should accept that communication with Rasul Education Online will
be mainly electronic. We will contact you by e-mail or provide you with information by posting
notices on the Rasul Education Online  websites. For contractual purposes, you agree to
this electronic means of communication and acknowledge that all contracts, notices, information and
other communications that we provide to you electronically comply with any legal requirement that
such communications be in writing. This condition does not affect your statutory rights

14 NOTICES

14.1 You should notify us immediately in writing of any change of address or contact details.

15 EXTERNAL LINKING

15.1 Rasul Education Online includes links to both internal (Rasul Education Online ) and external
(Non-Rasul Education Online ) websites. We select links that are editorially relevant to the content
they are linking from and are suitable for the likely audience. These links are included for a number
of reasons, including:
for further relevant information or other key source material
for background information
for useful practical information
for entertainment or enjoyment
for further informed comment

15.2 We do not link to external sites in return for cash, services or any other consideration in kind.
The links are not an integral part of the course but are instead offered as a recommendation by the
tutor based on editorial relevance.

15.4 Rasul Education Online website does not accept submissions or requests. The tutorial team
selects links and evaluates websites on the basis of editorial relevance.

15.5 External links are selected and reviewed when the page is published. However, Rasul Education
Online is not responsible for the content of external websites. This is because:
Rasul Education Online does not produce them or maintain/update them
Rasul Education Online cannot change them they can be changed without Rasul Education Online s
knowledge or agreement.

16 PAYMENT BY DIRECT DEBIT

16.1 Monthly payment agreements with Rasul Education Online can only be accepted if you have a
valid UK bank account that accepts direct debits.
16.2 Payers agree that the amount will be automatically debited from the designated UK bank
account.
16.3 Following the cooling off period, as defined in section 10, you are agreeing to pay the
instalments and are bound by the terms.
16.4 Cancellation of a Direct Debit outside of the cooling off period does not cancel the agreement
between yourself and Rasul Education Online therefore an alternative method of payment must be
arranged. Failure to notify us of cancelling your direct debit will constitute to a breach of terms.
Payers will then be liable to pay the whole balance outstanding immediately.
16.5 You may cancel all or part of your programme of study at any time before you receive your
course login credentials and you will receive a refund minus enrolment fee. During the first fourteen
days after receiving your course materials you may cancel your course in writing. Provided we
receive the request in writing you will receive a refund minus enrolment fee within twenty one days.

17 INTEREST FREE PAYMENT PLANS

0% APR interest plans are available to students over 6 months looking to enrol on courses subject to
status and age.

18 BOOKING YOUR EXAMS WITH RASUL EDUCATION ONLINE

18.1 To book your exams Rasul Education Online requires at least 6 months advance notice of exam
diet. For those subjects that include NEA, Practicals, and Fieldwork we require additional notice,
details of the booking deadlines are avaible by emailing admin@rasuleducationonline
18.2 Exam dates are set by the examination boards and cannot be amended. The deadline for
booking exams is set by the examination board and exam centre.
18.3 Any exam entry made after the deadlines are subject to additional fees and availability at the
exam centre. Additional costs are to be met by you.
18.4 Any special arrangement required for sitting exams are subject to the exam centres T&Cs and
may be subject to additional charges. These fees are paid for by you.
18.5 Once entered for examination, if you do not attend you will need to re-arrange the exam and
pay for additional costs that this may incur.
18.6 If exams are not able to be held for any reason, no refunds can be given, instead deferment will
be offered at no additional cost to the next available diet. If an exam is cancelled by an awarding
body, regulator or by the Department for Education any exam fee paid to us to us will be retained
and such sums shall count towards the rescheduled Exam unless you have entered into a continuous
assessment programme.
18.7 Once practical labs for Science A levels have been entered, any changes are subject to
agreement by the exam centre and any additional costs for re-booking/rescheduling sessions are to
be met by you. 

18.8 When opting to pay for a course via direct debit, the full Course balance must be paid before
you will be able to book any examinations.
18.9 Exam cancelations prior to the Exam Booking Deadline (EBD) are subject to cancelation and
administration fees